Shipping & Package Inspection Policy

All Globa Cart orders are carefully packed and sealed before shipping to maintain product safety and hygiene.

Customers are not permitted to open the package or inspect its contents before completing the delivery and payment process. The courier’s responsibility is limited to delivering the sealed package and cannot authorize opening it before receipt.

Please inspect the outer packaging upon delivery. If it appears damaged or tampered with, contact our customer support team immediately.

If you receive a damaged, defective, or incorrect product after opening your order, please contact us promptly and provide your order number along with clear photos or videos of the product and packaging. Each case will be reviewed in accordance with our Returns & Exchanges Policy and applicable law.